Information We Collect
LaunchSumo may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.
What are Cookies?
A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by LaunchSumo to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by LaunchSumo to store whether, for example, you want your password remembered or not, and other information. Cookies used on the LaunchSumo website do not contain personally identifiable information.
Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
How we Use and Share this information
LaunchSumo may use the personally identifiable information collected by LaunchSumo to contact customers regarding products and services offered by LaunchSumo and by its trusted affiliates, independent contractors and business partners. We may also use this information and share it with trusted third parties for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts, including, without limitation, for purposes of customer reviews (such as for the utilization of programs like Google Seller Ratings). LaunchSumo will not sell or otherwise share this information with a third party for a third party’s marketing purposes, unless you specifically authorize such information sharing.
LaunchSumo may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In case LaunchSumo is sold, the information collected from users may be transferred to the new owners.
Special Offers and Updates
Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, LaunchSumo gives them the opportunity to opt-out from receiving these types of communications.
On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, or if LaunchSumo believes that disclosure is necessary to protect LaunchSumo’s rights and/or to comply with a judicial proceeding, court order, subpoena or other legal process. LaunchSumo may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Third Party Websites
Third Party Payment Processors
LaunchSumo uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies. Payments are currently processed and managed using Stripe – https://stripe.com/us/privacy.
Maintenance of Information
The information provided to LaunchSumo is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by LaunchSumo. LaunchSumo employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to LaunchSumo.
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet cafe, but even when using your private computer in your home.
Your California Privacy Rights
California Civil Code \xA71798.83 permits our visitors who are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to Privacy@launchsumo.com or write to us:
4101 Dublin Blvd Ste. F322
Dublin, CA 94568